Frequently Asked Questions

If you did not find an answer to your question, please contact us on working days from 10:00 to 18:00 by calling the phone number (+371) 22 368 022

1. What are your clinic's working hours?

Our clinic is open on working days from 10:00 to 18:00 and on Saturdays from 10:00 to 16:00.

2. How can I schedule an appointment for my pet?

Scheduling an appointment is easy! You can call our clinic during regular business hours to book an appointment at a specific time (appointment duration 30 minutes).

3. Does your clinic offer emergency services?

Yes, we provide emergency veterinary care for pets in need.

4. What types of animals do you treat?

Our clinic specializes in the care of both domestic and exotic animals. Whether you have a cat, dog, bird, reptile, or rodent, we are here to provide comprehensive veterinary care for all your furry or feathered companions.

5. How can I prepare my pet for their visit to the clinic?

To ensure a stress-free visit, it is helpful to bring any medical records or documents related to your pet's health history. Additionally, bringing your pet's favorite toys or treats can help them feel comfortable during the visit.

6. What payment options do you accept?

We accept various payment methods, including cash, credit/debit cards (for amounts over 5€), and pet insurance, which must be arranged prior to the visit. Payment is required at the end of the service.

7. Does your clinic offer grooming services?

Yes, we offer grooming services, including nail trimming, ear cleaning, and dental care. Our experienced grooming specialists can help your pet look and feel their best with gentle and thorough grooming procedures.

8. Can I purchase pet food and medication at your clinic?

Absolutely! We have an on-site veterinary pharmacy where you can buy flea, tick, and worm medications, as well as high-quality pet food and supplements recommended by our veterinarians.